Privacy Policy
Cove Group Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
Cove Group Ltd is the data controller responsible for your personal data.
Registered address: Bishopbrook House, Cathedral Avenue, Wells, BA5 1FD.
Information we collect
We may collect and process the following data:
- Information you provide by filling in forms on our website
- Information provided when contacting us
- Records of correspondence
- Details of transactions and services requested
- Information about your visits to our website, including traffic data and usage
How we use your information
We use your personal data on the following lawful bases:
- Contractual necessity – to provide services you request
- Legitimate interests – to improve our website and services
- Consent – where you have agreed to receive communications
We use your data to:
- Provide information, products, or services
- Improve website functionality and user experience
- Manage relationships and communications
- Comply with legal obligations
Cookies and technical data
We use cookies and similar technologies to collect technical data and improve user experience.
For more information, please see our Cookie Policy.
Data storage and security
Your data is stored securely using appropriate technical and organisational measures.
While we take all reasonable steps to protect your data, transmission over the internet is not completely secure.
Sharing your information
We may share your data:
- Within Cove Group companies
- With service providers who support our operations
- Where required by law or regulatory obligation
- In the event of a business sale or acquisition
We do not sell your personal data.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements.
Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us via our website.
Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this policy or your data, please contact us via our website.